ACS offer tailored support contracts dedicated to ensure your IT infrastructure and business networks run properly to make sure your business can operate. We care about your business and we understand that your computer systems directly affect your business and we provide fast, reliable and professional computer support services to keep you operating with as little stress as possible.
IT Support for your Business not just your IT System
Your IT system should be set up to enhance your business. Many IT systems appear to be setup by people who understand computer technology but have little experience in real life business processes. We take the trouble to ask how your business actually works, and we then make sure your systems work for you rather than against you.
Our system specialists will take the time to find out how your company works and how you use IT. We can then provide the perfect support package to suit you and your business.
Contact us now to arrange a free health check evaluation of your business IT systems. We can then put a proposal together to show you how we can help alleviate your IT support problems.
You might be surprised at how much we can do for you.
Give us a call today.
ACS Support – Looking after local business’s for over 25 years
Are you looking for a new IT partner?
Does your IT system need a little help occasionally?
Do you need a friendly support team to turn to when you have an IT problem?
Has your current IT support company forgotten who you are?
ACS are part of the Syncro Group and have a wealth of experience in keeping IT systems like yours running smoothly. Let us look after and manage your systems for you.
We will ensure your computer system behaves itself so you can get on with the important job of running your business.
ACS- Support offers the following IT Services:
General IT support
Quick Fix IT breakdowns
Repair and service of Office computers
Repair and service of Office laptops
Software upgrade services
Data backup systems & off site backups and restore
Network cabling and wireless network installation and support
New office setups & relocation
Disaster recovery service
Remote support services
Support Call Logging System
Support calls are all logged and can be placed either by telephone or email.
Each support call is prioritised in accordance with your preferred Service Level Agreement (SLA) and the system is monitored by our support managers who can project manage your responses and eliminate system downtime as much as possible.
Some of our larger contracted customers prefer to log in to our automated support portal. This allows clients to log calls directly into our system and also see the progress of the calls as they are allocated and tasks are completed to resolve the issues.
Your business is constantly evolving and you IT requirements also need to keep pace with latest technology changes. The short term cost of doing this can be prohibitive but it means that sometimes your business does suffer in the long term. Don't let old technology hold you back.
Start benefiting from new technology investment now, and pay over a fixed loan period with a business loan or leasing options. Be it an investment in new equipment solutions, or an update of your existing systems, you can control your up-front costs and control cashflow to save your cash reserves for your day to day business needs. (Subject to status)
Ask us how this could work for you.